Terms of Service

The terms governing your use of eg2.

These terms are a binding agreement between you and Efrat Galanti, a sole trader registered in Israel, business ID 056655061 ("eg2", “we”, “us”), governing your use of eg2.

By creating an account or using the service, you accept these terms. If you do not accept them, do not use eg2.

1. What eg2 does

eg2 reads a spreadsheet you own — in Google Sheets, Excel, or CSV form — and publishes selected parts of it as a private portal. Your customers sign in with a one-time passcode sent to their email or phone, and see only the rows that belong to them.

2. Your account

You must provide accurate details and keep your sign-in credentials secure. You are responsible for everything that happens under your account. Tell us promptly at [email protected] if you suspect unauthorised access.

You must be at least 18 and able to enter a binding contract. If you are using eg2 for an organisation, you confirm you are authorised to bind it.

3. Your data and your customers’ data

You own your content. Your spreadsheets remain yours. We claim no ownership over the data you connect or publish, and we grant ourselves only the limited licence needed to operate the service for you: reading your selected files, storing the synced copy, and displaying it to the people you authorise.

You are the controller of that data. You decide what to publish and to whom. You warrant that:

  • you have the right to publish the data, and a lawful basis for doing so;
  • publishing it does not infringe anyone’s privacy, contractual, or intellectual property rights;
  • you comply with applicable data protection law in your own dealings with your customers.

This is the most important obligation in these terms. eg2 gives you an easy way to publish data to third parties, and the responsibility for what you publish rests with you.

4. Acceptable use

You may not use eg2 to:

  • publish unlawful, infringing, deceptive, or harassing content;
  • publish personal data you have no right to publish;
  • attempt to access another customer’s portal or data;
  • probe, scan, or test the security of the service without our written permission;
  • overload or disrupt the infrastructure, including automated bulk access beyond normal use;
  • resell or white-label the service without a written agreement.

We may suspend an account that breaches this section. Where practical we will warn you first; for serious or ongoing breaches we may act immediately.

5. Plans and billing

eg2 is a paid service, billed monthly or annually in advance depending on the plan you choose. Subscriptions renew automatically at the end of each billing period until cancelled.

Payments are processed by Lemon Squeezy, acting as merchant of record. Lemon Squeezy is the seller for your purchase, issues your invoice, and handles applicable VAT and sales tax. Your purchase is therefore also subject to Lemon Squeezy’s terms. We never receive or store your card details.

Prices are exclusive of tax unless stated. We may change pricing with the notice described in §12; changes take effect at your next renewal, never mid-period.

6. Cancellation and refunds

You may cancel at any time. Your subscription then continues until the end of the period you have already paid for, and does not renew. We do not delete your data the moment you cancel — see §8.

Fees already paid are non-refundable, and we do not provide partial refunds for unused time, except where required by law or at our sole discretion.

If you are a consumer in the EEA or UK, nothing in these terms removes your statutory right to withdraw from a distance contract within 14 days. Where you ask us to begin providing the service immediately during that period, you may be charged in proportion to what you used before withdrawing. Because Lemon Squeezy is the merchant of record, refund requests are processed through them.

7. Availability

We work to keep eg2 available and reliable, but we do not offer a guaranteed uptime level under these terms. The service may be unavailable for maintenance, upgrades, or reasons outside our control — including failures at the third-party providers we rely on, our hosting provider, or your own spreadsheet becoming inaccessible.

eg2 relies on third-party providers. If a provider changes or restricts its services or APIs, some functionality may change or stop working. We will give you as much notice as we reasonably can.

8. Termination

You may stop using eg2 and cancel at any time. We may suspend or terminate your account if you materially breach these terms, if required by law, or if we discontinue the service — in the last case we will give reasonable advance notice and will not bill you further.

After termination, your data is deleted according to the retention periods in our Privacy Policy. Export anything you need before then. Deleting your eg2 account never affects your original spreadsheet.

9. Warranties and liability

The service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that synced data will always be complete and current.

To the fullest extent permitted by law:

  • we are not liable for indirect, incidental, special, consequential, or punitive damages, nor for lost profits, revenue, goodwill, or data;
  • our total aggregate liability for any claim is limited to the amount you paid us in the 12 months before the event giving rise to it.

Nothing here excludes liability that cannot lawfully be excluded — including liability for fraud, wilful misconduct, or death or personal injury caused by negligence. If you are a consumer, your statutory rights are unaffected.

10. Indemnity

You will indemnify us against third-party claims arising from data you published through eg2, your breach of these terms, or your violation of any law or third-party right.

11. Intellectual property

eg2 — the software, design, and brand — belongs to us. These terms grant you a limited, non-exclusive, non-transferable right to use the service, and nothing more. You may not copy, reverse-engineer, or create derivative works from it, except where such restriction is prohibited by law.

12. Changes to these terms

We may amend these terms. For material changes we will notify administrators by email at least 14 days before they take effect. Continuing to use eg2 after that date means you accept the revised terms. If you do not accept them, cancel before they take effect.

13. Governing law

These terms are governed by the laws of the State of Israel, without regard to conflict-of-law rules. The competent courts of Tel Aviv-Jaffa have exclusive jurisdiction.

If you are a consumer resident in the EEA or UK, this does not deprive you of the protection of mandatory consumer law in your country of residence, nor of the right to bring proceedings in your local courts.

14. General

If any provision is held unenforceable, the rest remain in force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our written consent; we may assign them to a successor in connection with a merger or sale of the business.

These terms, together with the Privacy Policy, are the entire agreement between us regarding the service.

15. Language

These terms are published in several languages for convenience. In the event of any conflict, the English version governs.

16. Contact

[email protected]